All Comic Lots are bagged and boarded as displayed in photos. E - If half of the comic lot is bagged and boarded, and half the comic lot is not, that is how the lot will be received. This excludes weekends and holidays.At searchlightcomics, we are committed to providing our customers with the best possible on-line shopping experience. This includes a commitment to excellent customer service, even after your order has been delivered. Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner.
12 Digit Numerical Value - 123456789123. Additionally, feel free to give us a call and our trained support staff will be happy to help you. If the order was damaged, keep the packaging!
IF WE ACCIDENTALLY OVERGRADED A COMIC. Our experts have decades of comic book experience and really know their stuff, but, from time to time, because they're human (we're working on that) mistakes happen.
Comics graded by CGC and PGX are not returnable. If you can include pictures of why you think it's not the right grade, we will print them out, roll them up, and swat our graders on the nose. Most times that's all it takes. Please include a contact number, in case we have questions.
If you don't want to keep the comic, send it back. We're good - but sometimes everyone has a bad day. If we screw up and send you the wrong item, or completely fall asleep on the job and forget to send your item, please give us a hand and tell us about it within 30 calendar days of receipt (or lack thereof).We will make it right, as we deem appropriate. If you bought the wrong thing. Hey - we've butt dialed a few people too. We've also gotten that "oh gee you shouldn't have" look after giving a gift.
We make this a little harder because "one apple spoils the bunch". We've gotten burned a few times on people trying to take us for a ride. So we have to show a little tough love here.